I want to be able to send email alerts but do NOT want users to have to go to the portal to acknowledge alarms. They don't care about that - they just want to get emails when something changes.
When I set the data source point event detector is set to an Alarm level of NONE - it does not allow me to create an event handler. When I set it to anything other than none - I have to deal with a list of events that need acknowledgement.
How do I set this up the way I want it?
Thanks in advance to anyone for help...