• B
    Benoit

    I tried it in Chrome and it worked great. I then tried it back in Firefox and it locked-up. However, once I updated to the latest version it seemed to be working fine, albeit a little slower than in Chrome. Sorry for the false alarm.

    posted in User help read more
  • B
    Benoit

    I've finally started playing around with the new V3 UI since we received our latest batch of MangoES and noticed immediately that the most used Watch List function is more or less unusable since trying to load more than one point causes the UI to freeze-up and die. Is this a problem anyone else has run into and is it going to be addressed soon?

    posted in User help read more
  • B
    Benoit

    We're using a Modbus-TCP datasource. This kind of problem has been reported to us a few times over the last couple years by our customers but this is the first time I've experienced it. Like I said in the original post, I think it has something to do with time zones getting messed-up.

    posted in Mango feedback read more
  • B
    Benoit

    Once in a while I notice that a datapoint isn't showing-up in the same time frame as other points from the same device and datasource. For example the attached screeenshot shows a compressor call which is out of sync with the call duration and energy used by the compressor. I plotted three related points to determine that the binary compressor call variable is the one out of sync by being 30 minutes behind. It could be a time zone related issue since we are in Newfoundland which has a 30 minute head start compared to the rest of Atlantic Canada but both the server and device time zones are in Newfoundland as is the admin user account I use.

    Has anyone seen this before and know how to fix it?

    0_1483576389144_mango sync issue.PNG

    posted in Mango feedback read more
  • B
    Benoit

    I checked out the configuration import / export and tried it out but it doesn't include any data - only the definitions.

    posted in How-To read more
  • B
    Benoit

    Jeremy

    There are only about 113 data points at this time but that's more than I would want to export and import one at a time. I find it odd that you can't simply export an entire datasource's history at once or be given an option on how many days worth to export. Alternately there should be some way to save or copy a backup file from within Mango. Once business resumes again next week I expect I'll get a copy of the ES password back from Infinite Automation so I can copy the backup to my PC so I can restore it on the new ES but thought there might be some way to do it from within Mango that I had overlooked.

    posted in How-To read more
  • B
    Benoit

    I've got an ES with a compromised file system and many modules which aren't working. Luckily the main datasource seems intact and I would like to back it up onto my PC so that I can restore it later onto a replacement ES that Infinite Automation was kind enough to send me. I had no trouble exporting the datasource definition in XML or CSV and saving that but I was wondering what the best way is to backup and/or export all the data. What makes this task even more challenging is that I currently don't have the password for SSH or Webmin so I am trying to accomplish this purely from Mango.

    posted in How-To read more
  • B
    Benoit

    Jeremy

    If you look at my initial reply you'll see that I also advocated the use of a slave I/O device. However, in the next post Desmond informed us that he had purchased some of iSquared's PLC's and was already programming them. The thread then went into a discussion regarding the conflicts encountered when using ControlCore and Mango at the same time since only one master device or gateway can exist at any time.

    posted in Hardware read more
  • B
    Benoit

    There are a number of incremental NoSQL backup files but before I start deleting some are the original ones not needed to restore future ones?

    In the root of databases dir there are three mah2* files of which the largest file is only 331 MB. Is this where most of the historical data is stored? Given that there are only 113 points with 4 months history and nothing more frequently stored than every minute I would think that this is all the data. We should therefore have no problem cleaning up a few gigs.

    posted in MangoES Hardware read more
  • B
    Benoit

    One of our ES units has used 100% of its disk space and has only about 50 MB free and dropping every minute. I've purged as much data as I am willing but this had no apparent effect on disk space. Any ideas on how to check the file system to see what else could be taking up space?

    posted in MangoES Hardware read more