• C
    CLee

    Hi
    i'm having an issue with my Mango installation. We are using ver Mango 2.0.6 against a Derby db, java jdk is 1.7.0_21 and using serial RXTX libs for serial communication. We recently updated our server that hosts the Mango install running all required Windows updates (Windows Server 2008 R2 Enterprise OS) and since then, we have had an issue every time we try to update Data Point data. Right now it looks like it is happening specifically when we try to change the data period and save --> we get an error message that the Data Source has stopped and then Mango stops/crashes.

    It takes us 3 hours to restart/re-init the system so these errors need to be fixed asap. Any ideas?

    here's a bit of the error that is dumped to text file:

    A fatal error has been detected by the Java Runtime Environment:

    EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00000001800087dd, pid=3808, tid=3168

    JRE version: 7.0_21-b11

    Java VM: Java HotSpot(TM) 64-Bit Server VM (23.21-b01 mixed mode windows-amd64 compressed oops)

    Problematic frame:

    C [rxtxSerial.dll+0x87dd] Java_gnu_io_RXTXPort_interruptEventLoop+0x130d

    Core dump written. Default location: C:\m2m2_2.0.6\hs_err_pid3808.mdmp

    If you would like to submit a bug report, please visit:

    http://bugreport.sun.com/bugreport/crash.jsp

    The crash happened outside the Java Virtual Machine in native code.

    See problematic frame for where to report the bug.

    --------------- T H R E A D ---------------

    Current thread (0x0000000012cf9800): JavaThread "qtp1474017256-14851" [_thread_in_native, id=3168, stack(0x0000000011820000,0x0000000011920000)]

    I have confirmed all dlls and paths for java. any idea of why this could be happening? Any help/insight would be greatly appreciated.

    Thanks!

    posted in Mango Automation general Discussion read more
  • C
    CLee

    Hi,
    thank you for the investigation and help. I tried the other dlls as suggested and unfortunately the issue remains with same error msgs.

    any other suggestions?

    thank you for your help! :)

    posted in Mango Automation general Discussion read more
  • C
    CLee

    Attached is a file with the screenshots of the modbus serial properties. If you can provide any insight, it would be greatly appreciated.

    Thanks!

    Attachment: download link

    posted in Mango Automation general Discussion read more
  • C
    CLee

    HI
    all data sources are mapped uniquely, no COM port overlap. And yes, the rxtxSerial.dll is in the overrides folder.

    Thanks.
    Caroline

    posted in Mango Automation general Discussion read more
  • C
    CLee

    Hi
    yes the crash consistently occurs when editing data point period values.

    thank you for all your help!

    posted in Mango Automation general Discussion read more
  • C
    CLee

    Sure, here is the file.
    Any help is greatly appreciated. Thanks.

    Attachment: download link

    posted in Mango Automation general Discussion read more
  • C
    CLee

    Hi
    i'm having an issue with my Mango installation. We are using ver Mango 2.0.6 against a Derby db, java jdk is 1.7.0_21 and using serial RXTX libs for serial communication. We recently updated our server that hosts the Mango install running all required Windows updates (Windows Server 2008 R2 Enterprise OS) and since then, we have had an issue every time we try to update Data Point data. Right now it looks like it is happening specifically when we try to change the data period and save --> we get an error message that the Data Source has stopped and then Mango stops/crashes.

    It takes us 3 hours to restart/re-init the system so these errors need to be fixed asap. Any ideas?

    here's a bit of the error that is dumped to text file:

    A fatal error has been detected by the Java Runtime Environment:

    EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00000001800087dd, pid=3808, tid=3168

    JRE version: 7.0_21-b11

    Java VM: Java HotSpot(TM) 64-Bit Server VM (23.21-b01 mixed mode windows-amd64 compressed oops)

    Problematic frame:

    C [rxtxSerial.dll+0x87dd] Java_gnu_io_RXTXPort_interruptEventLoop+0x130d

    Core dump written. Default location: C:\m2m2_2.0.6\hs_err_pid3808.mdmp

    If you would like to submit a bug report, please visit:

    http://bugreport.sun.com/bugreport/crash.jsp

    The crash happened outside the Java Virtual Machine in native code.

    See problematic frame for where to report the bug.

    --------------- T H R E A D ---------------

    Current thread (0x0000000012cf9800): JavaThread "qtp1474017256-14851" [_thread_in_native, id=3168, stack(0x0000000011820000,0x0000000011920000)]

    I have confirmed all dlls and paths for java. any idea of why this could be happening? Any help/insight would be greatly appreciated.

    Thanks!

    posted in Mango Automation general Discussion read more
  • C
    CLee

    Hi
    I am having the same issue where mango seems to run on Derby but not mysql. We have a similar configuration on another machine that works, and comparing apples to apples, it all looks the same. This is the error I get:
    Exception in thread "main" java.lang.NoClassDefFoundError: org/apache/comms/httpclient/Credentials at com.serotonin.m2m2.Main.main(Main.java:63)

    any clues?
    the db user created to access mysql has the GRANT ALL privileges so no access restrictions.

    Thanks!

    posted in Mango Automation Installation read more