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    hornetgr

    Hi Phil

    As we are clearly unsuccesful to upgrade to 2,7 versions ,we are at the proccess to upgrade to the latest 2.8.4. (i remind you that we are at 2.6 version)

    Is this possible ?

    Also do we have to delete tables from our MySQL schema or you have implemented to the latest version the solution to the problems that we encounter. You have advise us to drop some tables in the prvious atempts.

    Thx
    .

    posted in Mango Automation Installation read more
  • H
    hornetgr

    We are at 2.6.0 now, after the upgrade we lost the page with users.
    System said that we are missing the mango api module but even after intalled it we cannot access our defined users. Page is blank
    At version 2.5.2 this was ok.

    Best Regards
    Stathis

    P.S : we did a clean install of 2.7.12 in another machine just to test and also the same thing happened there. What we are missing here!

    posted in User help read more
  • H
    hornetgr

    Hi Phil,
    well we settle for now at 2.6.0 version ( well its a start!) and we are going to try to upgrade to 2.7.12 next week..

    No luck from 2.5.2 to 2.7.12 it is impossible with our setup. Numerous errors in MySQL as you predicted.
    We also had many errors in 2.6.0 from a free bacnet datasource, that we deleted and after that 2.6 is working.

    I am send you the ma log from early morning trials.

    0_1479488668091_ma (2).log

    posted in Mango Automation Installation read more
  • H
    hornetgr

    About the edit button , so silly of me , thanks.

    Well after each unsuccessful upgrade attempt we always perform a clean install of mango, (we delete everything and copy from another location). We also restore from a database SQL dump that is exported before doing anything.

    You send us much information and work for tomorrow. We will keep you informed.

    posted in Mango Automation Installation read more
  • H
    hornetgr

    And also we have another question.

    Why we need the new scripts, its seems that the old ma-start is doing the same thing.
    In all the other cases we used the new scripts and the did the same thing.

    Sorry for the multi threads but i cannot find the edit button

    posted in Mango Automation Installation read more
  • H
    hornetgr

    we forgot to mention that all the upgrade logs are null

    posted in Mango Automation Installation read more
  • H
    hornetgr

    Hi again,

    The new script is not running at all!

    we used the old script (ma-start) and it stopped at the upgrade 10 we did the commands and then again stops with an error.

    the logs attached

    0_1479399223522_ma (1).log

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  • H
    hornetgr

    Goodmorning Phil,

    Well the upgrade is not going well either.

    We did all the things that you send us and we had no luck at all i would say.
    We attached a newer log to see.

    We would like here to review the upgrade procedure that we did.

    After shutdown mango and backup etc etc we did the following:

    -delete lib directory
    -verify that env properties file is at MA_HOME/overrides/properties directory
    -We input all the commands you send us to the MySQL command line prompt (response is attached)
    -unzip and copy all files of core 2.7.12 to MA_HOME and also place zip modules at web/modules directory
    -replace the ma_start.bat and copy upgrade.bat withh the newer vesrion from your site to MA_HOME/bin

    • fire ma_start.bat

    The rest is at the logs..
    0_1479381266006_ma.log

    0_1479381279814_mango sql log.txt

    Best Regards
    Stathis

    posted in Mango Automation Installation read more
  • H
    hornetgr

    Thx Phil, we will try again tomorrow (it is late night here in Greece now) and we will keep you posted.

    posted in Mango Automation Installation read more
  • H
    hornetgr

    Hi Phil thank you for your quick response.

    Our DB is MySQL
    Contents of the particular log is null.
    Upgrade is done from server screen and we see the command prompt but nothing different than the attached log

    Best Regards

    posted in Mango Automation Installation read more