• JoelHaggar

    Hi Shawn,

    Welcome to the forum! We've worked on some pretty large installations alongside JCI equipment. We've always used BACnet as the method to integrate which works quite well. Mango does not support N2 or any of their proprietary protocols so you would need to use a converter box if BACnet wasn't available. We've also done integrations using simple exports where the 3rd party system is programmed to dump and csv file or xml file and then Mango can suck those in. This is not great if you want real-time data so BACnet would be the preferred method. Hope this helps. You can also set up a consultation with us to go over the requirements in more detail if you would like.

    posted in Mango Automation general Discussion read more
  • JoelHaggar

    That is strange. I've had reports of this before but it's working fine on my iPhone running the latest OS. That link you posted is basically a bad link so will never work. I'm just going to help.infiniteautomation.com and then navigating from there. I did notice that the full documentation menu shows up at the very bottom of the page.

    posted in Mango feedback read more
  • JoelHaggar

    Did you check the help file on the Data Import page? You need to have the "modify" column marked with 'delete' for any values you want deleted.

    posted in Development general discussion read more
  • JoelHaggar

    Hi Davide27, I updated the help article to include a JSON file that has the Data Source, Data Points and Watch List. Let me know if that works for you. Thanks. https://help.infiniteautomation.com/dynamic-floor-plan

    posted in Mango Automation general Discussion read more
  • JoelHaggar

    Do you get the login screen if you put in localhost:8090 or your local IP address:8090?

    posted in User help read more
  • JoelHaggar

    I'm a bit confused by what you are describing. If you restarted the whole PC and you still get the Login page for Mango then that tells me Mango is already running. Please confirm the login page is loading after you restart the PC and without running the ma-start.bat file. Or please explain this a bit better. It sounds like either Mango is not running and some other program is using the port Mango is configured for or Mango is already running and you need to recover your username or password.

    posted in User help read more
  • JoelHaggar

    You can see the "address already in use error which means something is using the port that Mango is configured for. If you refresh the browser do you still get the login page?

    posted in User help read more
  • JoelHaggar

    Hi vincentlin,

    You create a new permission group by just adding it into the field with a comma separation like "user,viewonly" . You then need to give the viewonly permission to the data points you want that permission group to see.

    This video should help a bit more, it is based on the legacy UI but the information is still accurate. https://help.infiniteautomation.com/users-and-permissions

    posted in Mango Automation read more
  • JoelHaggar

    I think your Mango is running on port 8090. You can check in your /overrides/properties/env.properties file

    posted in User help read more
  • JoelHaggar

    The first error is your issue. "Address already in use" . this means something is using the port that you are trying to start Mango on. Is it possible Mango is already running?

    posted in User help read more