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    Robmalone

    Hi. I have accidentally removed the admin menu thinking it would only effect users. With the menu now hidden, how do I restore it?
    Also how do I hide all menus except watchlists and dashboards from users (non-admin)? Thanks.

    posted in User help read more
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    Robmalone

    Thanks Phil. Looks like selecting the points to ignore if missing did the trick.

    posted in User help read more
  • R
    Robmalone

    Thanks for getting back Phildunlap. The email subject and body are the same for each only the message no. and kwh reading are different. That was my poor copying not different emails. All of the emails read (message no.)start (dataIwant) end, without the brackets. I can change that to something else if you think it would help. The only messages were "no match found" type, not sure of the exact wording. I'll make sure "ignore if missing" is ticked on all points and let you know.
    Thanks again.

    posted in User help read more
  • R
    Robmalone

    Hi all,
    I am attempting to use a pop3 email as a data source but am having issues successfully extracting the data. I have a Sigfox device sending kWh readings every 15 mins from 3 modbus devices. There is one email sent per modbus slave device. It was working well with just one device but since adding 2 more devices it is having trouble extracting data.
    The email format is:

    **Modbus Slave 1:** Subject: 209start 15398 end Body:209start 15398 end
    **Modbus Slave 2:** Subject: 210start 2043 end
    **Modbus Slave 3:**211start 2113 end.
    

    ^ formatting modified by Phil

    **Modbus Slave 1:** Subject: 209start 15398 end Body:209start 15398 end, **Modbus Slave 2:** Subject: 210start 2043 end & **Modbus Slave 3:**211start 2113 end.
    

    ^ original formatting but inside ``` for not getting italics from the stars

    The format for the emails sent from the sigfox backend is configurable but it will be the same for each modbus device. The only thing to differentiate each slave device is the message no. (209, 210 & 211). I have RegEx set up for each data point in this format - 209start (.*?) end, 210start (.*?) end, 211start (.*?) end respectively. The emails are being received by Mango and deleted from the inbox but its not extracting the data correctly. Is there anything else I can do here? Thanks.

    posted in User help read more
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    Robmalone

    Ok. I'll give that a go. Thanks for the help Jared.

    posted in User help read more
  • R
    Robmalone

    Thanks Jared but I have led you astray. My apologies.
    I am getting the data from a modbus device but then transmitting the data over Sigfox. I am then extracting the value from the Sigfox payload and sending to an email address. I have Mango receiving and extracting the value from an email. I can't see any multiplier option on the email point details page.
    I know it's not the best way to get the data but if I can get this going it means we can use Mango for practically all of our devices as some can only send email notifications.
    Thanks again and sorry for the confusion.

    posted in User help read more
  • R
    Robmalone

    Thanks Jared. Where do I insert the multiplier?

    posted in User help read more
  • R
    Robmalone

    Hi all. I'm quite new to mango and java so forgive me if the answer is obvious.
    I am getting the correct voltage values from a modbus device but it is an integer and I can't figure out how to display it with a decimal point. The value is eg. 23456 and I want to display it as 234.56.
    Thanks in advance.

    posted in User help read more