• BG

    Hello all,
    I am using Mango 3.7.7 with all up to date modules.

    I have a user that shows up in the event log as logged in for a month. In the image you can see the user in the event list, our HTTP session timeout setting and the user settings where the user is disabled and the session limit is reduced.

    0_1597235604996_user logged in.png

    The Mango service has been restarted several times and the entire Linux server has been restarted.

    I can't log in as the user with a new session because it says disabled (obviously).

    How do I clear the user session without deleting the user? (I may need to re-instate them later)

    This is not a critical issue for us but it is disturbing my sense of order. :)

    Cheers

    Brian

    posted in User help read more
  • BG

    Hello Skazemi,
    I may be wrong here as I have not used the MangoGT, but if you are wanting to edit network configuration items such as using DHCP or setting a static IP address and subnet, gateways etc... you will need to do that on the Linux server which is the OS for the MangoGT.

    I have used Mango 2 and Mango 3, both of which run on a Linux server and all of the network configurations are done via the Linux command line (or in our case of a hosted web server, the Plesk control panel.)

    The same goes for the time zone settings. Mango takes it time from the server OS. Each individual data source can be set to different timezones but the overall system time is used by Mango as a starting point.

    There are some network items that can be set in the env.properties file such as which port the Mango web page will use. Please remember to save the env.properties file in the overrides folder or it will be overwritten when Mango is updated.

    @IA Staff, if I am wrong please correct and my apologies.

    Cheers
    Brian

    posted in How-To read more
  • BG

    Thanks guys for checking. I wasn't sure if the new core upgrade was checking the database name and version.

    Cheers

    Brian

    posted in User help read more
  • BG

    Hello Support,
    I am currently using Core 3.7.4 and it is running well for us. We are using Maria DB instead of MySQL and everything has been fine with the JSON statements as Maria DB is an equivalent database to MySQL. But I am a bit wary about the items in the recent core upgrades, primarily:

    Version 3.7.5
    Make upgrade on MySQL more robust as to abort if MySQL is not 5.7.8 or higher

    and also:

    Version 3.7.6
    If using a MySQL database Mango will only start on versions with JSON support which is 5.7.8 and above to ensure all upgrades and installation will work properly once the correct version is used

    Can you tell me if the use of our Maria DB 10.3.22 will cause our Mango service to fail because it is not strictly MySQL 5.7.8 after the upgrades?

    Cheers

    Brian

    posted in User help read more
  • BG

    Hello All,
    I will add my two cents here.

    We are also using Mango 2.8.8 on one server still and have seen the problems that are described here. Excel reports page not populating, User page not populating, also the Alarms page does not completely load and some others.

    I have not found a problem within Mango, I discovered it is a browser issue. The latest browsers will not load the pages properly. We had to revert to an older version of the browsers to administer the Mango 2.8 service. Once we did that all the pages loaded properly. In the absence of mango errors in the log I suggest you revert to an older browser version.

    Cheers
    Brian

    posted in User help read more
  • BG

    Hello Shubham,
    We run a system with many users and limit what the users can access on the menu. We also have to isolate the custom pages from one user to the other. Matt is correct, you will have to edit the Menu permissions and the Page permissions to limit what each user is able to see and do.

    0_1583321946785_demo.png

    I will show you what we have set up. It might not be the best way to do it but it works for us. Any advice on a better way to do this would be greatly appreciated. :)

    1. Create the user and give the user a unique role.
      0_1583321570795_user.png

    2. In the settings / permissions remove User from all items you do not want the average user to access. Everything else will still be accessible by the superadmin as default.
      0_1583321828261_permissions.png

    3. Use the Edit Menu function to remove set the appropriate permission for your user. Some items such as the Help menu we have left as User:
      0_1583322040350_help.png

    4. other items we remove the User account from the permissions such as the API Docs menu item:
      0_1583322085924_api docs.png

    5. Those items that are user specific such as the custom pages, we set the unique user role:
      0_1583322147941_display.png

    I hope this helps you get it set up the way you wish.

    Remember to click Save in all the right places.

    Cheers

    Brian

    posted in How-To read more
  • BG

    Hello All,
    First of all: Mango Core: 3.7.4 / Mango API: 3.7.0 / Mango UI: 3.7.2

    I am wondering how to get the default watchlist permission to be blank for individually created watchlists.

    I have the Watchlist View Permissions set as empty in the permissions list as shown:
    0_1580313962890_WL-User2.png

    But when the user is logged in and creates a new watchlist using the watchlist builder (which I am happy for them to do), the permission defaults to User as shown:

    0_1580314047023_WL-User1.png

    This of course allows all my other users to see the new watchlist. I want to force each user to choose their own username such as "greenmon" in the screen shot above. I don't want "User" to be in the choices list either.

    Please let me know if there is a setting to force this behaviour or if there is any file edits I can put in overrides to force this behaviour.

    Cheers

    Brian

    P.S. Just discovered that the Excel reports are working the same way. I would like the individual users to default to their own user name and not have "User" as a choice.

    posted in User help read more
  • BG

    Thank you very much MattFox.
    Tinkering is my favourite method as well :) But sometimes I head off in the wrong direction.
    Thanks for all the help, I now know how to completely dismantle the chartCursor.

    0_1579869515829_thumbs up.png

    Cheers

    Brian

    posted in User help read more
  • BG

    Thank you very much MattFox.
    I saw the showBalloon settings in AmGraph but didn't know how to pull that into Mango.

    Now using your style set up from the earlier forum entry and now this line I am left with only the cursor line.

    I was hoping that removing the balloons would also remove the cursor but I see in AmGraph that the balloon set up depends on the chartCursor so it looks like I need to disable the chartCursor.

    Do I disable the chartCursor via another set of options?

    Cheers

    Brian

    posted in User help read more
  • BG

    Hello All,
    I am using the latest Mango modules and trying to remove the balloons from some line charts.
    In the examples page for the Advance Charts it states that:

    use balloon="true" to turn on timestamp and value tool tips on mouse hover.

    So I assumed that a false there would turn the balloons off. But as shown in the screen shot below that is not the case.

    0_1579531457977_0f3b151f-3773-4ee2-81a6-6a6e7b74828b-image.png

    I also removed the balloon comment entirely and still the balloons appear on the chart. Hey must be the default setting in the AM charts module. Which is OK because I use them on other charts.

    I found a post by another Mango user on how to remove the date portion of the balloon text via a style entry: https://forum.infiniteautomation.com/post/22275 and it does exactly as it says, but I really need to remove the entire balloon from this chart.

    I have tried to use different items in the options by taking lines from AmChart examples but I can't get any of those to work either.

    Can anyone tell me how to disable the balloons from the chart please?

    Thank you

    Brian

    posted in User help read more