• C
    CraigWeb

    Hi Andrew

    I have run into the same issue before, unfortunately, there is no easy way to trigger the generated history. The generate history can be triggered by via the rest API, so you could create a script that monitors the mango PTCP data source, stores the timestamp when it disconnects, then when reconnected, do an API request to start the generate history with the saved time stamp and the reconnected time stamp.
    I did not have to go this far when I ran into this issue so I have not attempted the script yet.

    posted in User help read more
  • C
    CraigWeb

    @mattfox said in realtime data not working in iPhone:

    hen wanting to view status information, the

    I tested this on 3.6. If I lock the screen, then unlock after some time, there are no updates. To get an update I swipe down which refreshes the page. It does not require me to log back in.

    posted in Mango feedback read more
  • C
    CraigWeb

    I tested this on my iPhone 8 and swiping down to refresh does fix it but you do not need to re-login.

    posted in Mango feedback read more
  • C
    CraigWeb

    @HSAcontrols
    A more efficient way to calculate those stats is to duplicate the point and then change the duplicated point to log the min, max, average of your chosen time. this is more efficient because there are no database queries. all the values for the calculations are cached until its time to log.
    You could then set your publisher to only publish logged info.

    posted in Development general discussion read more
  • C
    CraigWeb

    Hi BobDay

    Is there any reason you are not creating components rather than directives? This seems quite complicated. I will see if I can run refractor this into components rather.

    posted in User help read more
  • C
    CraigWeb

    Hi Greg

    The table in the top right corner can be configured to auto-update
    0_1573893504463_Screen Shot 2019-11-16 at 10.37.19.png
    If not set to real-time you can refresh the point value history without refreshing the whole page.

    posted in User help read more
  • C
    CraigWeb

    I have been doing a lot of Modbus data point work in the last 2 months and have not encountered this before. The point will show no value until the next successful poll on that point then it will show its value.
    What could possibly be happening is that your poll intervals are quite long or you lost connection to the API and are not getting point value updates on the point table.

    Are you perhaps working through the cloud connect proxy? I have noticed when I use the proxy, sometimes I need to switch tabs then go back to the data point tab in order to refresh the values.

    posted in User help read more
  • C
    CraigWeb

    I looked into this and you only get a NullPointerException when you are using a rollup. I'm not sure if this is by design or not. @terrypacker can maybe confirm this. But ye a better error message would be helpful

    posted in User help read more
  • C
    CraigWeb

    At the moment there is no copy data source. My method to do this quickly is to just create a new data source manually, as there are not that many settings and it normally requires a unique name anyway.
    Then use the CSV import/export as follows.

    • export the CSV of the data source you want to copy.
    • Open it up in libre office, change the Action column to CREATE and copy down.
    • Delete the content of the following columns: OriginalXid,id,Xid
    • Find the datasourceXid column
    • Paste the data source Xid of the DS you created in step on and copy down.
    • This CSV can now be reused by just changing the data source XID column.

    This might seem like more steps than just pressing a copy data source. However, when you copy the data source you still have to go and change all the device names, tags etc. this could all be done in the CSV.

    posted in User help read more
  • C
    CraigWeb

    this is done by using the CSV import/export. There is a column on the CSV file called action. where you can change it to UPDATE, DELETE or CREATE. If it is set to create you can leave the XID column blank and the XID will then be generated when the points are created.

    posted in User help read more