Let's assume there are two types of Mango users, those who are programming veterans, who like and use Mango for the way it works and focus on the operation of it, and those that install sensors, equipment, and want to report useful data from the system.
I am the latter, and while I have grounded basic programming skills, the information provided on this data source is inadequate for those who do not spent a large portion of their days banging out code.
I will try to work through the info, but cannot see why Infinite Automation cannot produce some step by step guides or video on some of the more technical aspects of Mango. The time spent by one person would benefit many.
After trying pretty much everything with the Dlink DWR-921, I decided to swap it out with a Digi Connectport X4 with built in 3G module (and Xbee). I had been using it in the office for my Xbee sensor network.
The X4 has solved the problem, and I can now connect to the ES and CCTV remotely, no problem. Although it is a bit of a relic now, 2010 vintage, the speed is still pretty good.
Dlink DWR921 - Of no use for M2M.
Thanks for you help Jeremy
Hi Jeremy, thanks for taking a look at this.
Logging on to the ES (from my Virgin phone hotspot) on SSH, the DNS server is the router, and the system resolves names no problem.
Time/date/timezone is also correct.
The 4G router is a DLink DWR-921, which just takes a SIM. I at some point asked Virgin if the connection would be public, and took screen shots of the CHAT window when they told me YES, it would be accessible. But I'm sure you have had experience trying to get any level of technical information from these representatives. They basically state if you can access Facebook and Google, then what's the problem.
I'm thinking it is probably has a private address, (1.178.148.xxx), and transfers some data. The router is accessible on 1080, brings up the login box, but then just returns to the login box after clicking login. The CCTV management software shows the recorder online, but no image when accessing a camera.
With mango, hitting go on the URL http://nnnn.ddns.net:8008, it reaches the login URL http://nnnn.ddns.net:8008/ui/login but just get the spinning logo.
If I switch to the virgin hotspot on the mobile, everything works.
I may have to go with a Telstra solution from M2M Connectivity or similar.
What provider are you running with?
The remote site is in the bush near Kilkivan Queensland, and I am setting it up as a demo/R&D site for agriculture. I have a business. I've been using Mango for years.
Sorry, I should have said "I won't be using it with the cloud service"
Its not the cache or the ad blocker, much weirder than that.
If I try to access via my office WiFi, I don't get past the spinning icon.
If I then, on the same W8.1 laptop, disconnect from the WiFi, and connect to my android cell phone via the portable hotspot WiFi, I get full access, just by refreshing chrome. !!
Of course, the cell provider OPTUS/Virgin, have no idea what I am talking about, which is expected.
But this all is not a fault of your software, so I don't expect you to spend time on it. Just thought I'd put it out there!
Maybe someone else has some experience in 3G/4G remote connections that has encountered similar before.
Yes have tried many times to update with the same result.
I am having issues with my 4G provider blocking and/or restricting remote access to the site from outside their network, so this may have something to do with it. I will try taking the ES back to a landine internet connection and attempt the updates to see if it is a 4G problem.
Are there any other ports that I need to open and/or forward in the router for Mango updates to occur?
Just for general info:
When I try to access remotely on 8008 from an ADSL connection, the login page appears, and allows me to input the username and password, then the Mango spinny thing just keeps on spinning!. When I do the same on my cell phone, I can log in correctly and have full access. I am having the same issue with remote access to cameras.
Is the GUID used as a identifier for cloud access? (I won't have in on the cloud)
Thanks for your assistance.
HI I have ans ES that I have just deployed on a 4G connection in Australia. I soon after attempted to update, and goth the following message:
"Your instance cannot be upgraded due to versioning problem: Read timed out"
Has anyone seen this before?
I am connecting to it remotely via the 4G connection, and can connect to the internet from site with no problems.