• R
    Rowen

    I have a Mango version 3.5.6 It is connected to a DDC board thru Bacnet I/P.. There are several DDC boards on this system. When I save the datasource and send out Whois I can see them all. When I recheck the next day, most of the DDC boards and their points are no longer there? If I re save the datasource, then all of the DDC boards and their points show up again.. I have only 10 points saved as data points.

    Ideas?

    Cheers,

    Rick

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  • R
    Rowen

    I get the same refused to connect messafe using the IP address

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  • R
    Rowen

    Hi Phil,

    1. yes this is the pc at the IP address you saw
      2.yes this is where the cloud connect server, I believe. I had Joel set it up.
      3.yes the change to the password was for this instance on Mango
    2. Joel set it up, but I see Mango as a service on this pc

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  • R
    Rowen

    I get a refuse to connect message

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  • R
    Rowen

    Hey Phil, Just a refuse to connect message?

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  • R
    Rowen

    @rowen 0_1553200370830_Mango h2-web.PNG

    Sorry to seem so helpless but I'm at a loss?

    R

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  • R
    Rowen

    Hi Phil, I went to that link to reset password. Not sure how to stop Mango. Joel installed the cloud connect for me. I found a "mango" in services on my pc and I stopped it. When I go to Mango to get into h2-web part I get the following

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  • R
    Rowen

    Hi Craig, Yes when I restart my pc and go to localhost:8090, without running the ma-start.bat, I get the Mango login screen. Yes, I am running ma-start.bat as administrator.

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  • R
    Rowen

    Hey Joel, Yes I get the Mango login screen when I go to localhost or IP plus :8090

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  • R
    Rowen

    So I restart my pc. I try to run ma-start.bat but it comes up with the error from above. (port in use) I go to our domain name provided through mangoautomation.net and it opens and auto fills in my user info. This doesn't work, just says login failed bad credentials.
    All other passwords do not work either. I ran netstat to check ports and it says that port 8090 is not in use. I checked that the env.properties show to use port 8090. Where else can I look?

    Cheers,
    R

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