• R
    rshah

    Hi all,

    Wondering if anyone can give us some advice on what this error message means (and how we can figure it out on our own in the future)?

    We are getting it on a MangoES.

    0_1518111709519_MangoError.png

    posted in User help read more
  • R
    rshah

    Thank you!

    That makes sense, appreciate the help!

    Edited the title of the post to make it easier for people to find in the future if searching for something similar.

    posted in User help read more
  • R
    rshah

    Hi All,

    We are running the latest version of Mango (Enterprise) and I think there is a bug with the v3 dashboard designer, but not sure:

    When we create a dashboard via the V3 UI -> Custom Pages -> Dashboard Designer

    I put on a few Gauges, I then went to text and font and typed in a label for the gauges.

    When I first type the label, it appears in the dashboard designer UI.

    Then, when I click 'View Page', the text is gone. If I go back to the dashboard designer, the text is no longer visible on the preview screen, however it does still appear under 'Text and Font'.

    As soon as I change the text by adding or removing a character, it shows back up on the preview screen, but once again disappears under view page.

    Here's a video of the issue https://youtu.be/N8-dlilTB-E

    I do believe your team has access to this instance if you want to troubleshoot or see it for yourself.

    I work with @mihairosu -- he can show you as well.

    Update:

    • Occurs on the latest versions of Chrome and Safari -- Windows and OSX
    • Nothing significant noted in inspector / console.
    • In the inspector, the HTML / JS does not show the text in the preview screen.

    Thanks!

    posted in User help read more
  • R
    rshah

    Thank you! Appreciate it.

    Any chance of having that as a feature in the email-reports template in the future so we don't have to create so many metapoints?

    Or, can you point me towards the codebase that handles the email-templates (or other related area) to see if we can code something up?

    RS

    posted in User help read more
  • R
    rshah

    Hi All,

    We have a few automatic reports setup to run nightly through the reports module which include the relevant charts / graphs per data point.

    Instead of emailing the datapoint graph with all data points graphed, is it possible to instead email the average graph, (as we can do through the data point details tab)?

    Thanks!
    R

    posted in User help read more
  • R
    rshah

    Hi All,

    Is there a way to delete extreme values on a case by case basis?

    For example (see screenshot) -- we are monitoring pH, while the pH CAN be > 9 in our situation, in this case, we are 100% sure it isn't -- and it makes some of our graphs skewed due to the scale jump.

    So, is there a way we can go in and force a delete of all points greater than X?

    0_1511201326754_f6db83cd-2b41-4c93-8293-20ff3088a2d6-image.png

    posted in User help read more
  • R
    rshah

    @phildunlap said in Click PLCs / Mango:

    I personally do not have experience with the poll timing question specific to that PLC, but...

    Out of curiosity, is there a PLC that you guys recommend, or have worked with and like? Preferably one that supports BacNet?

    posted in Mango Automation general Discussion read more
  • R
    rshah

    @phildunlap said in Click PLCs / Mango:

    Modbus can only request from one register range in a single request and ranges are requested sequentially, so if you're really looking to go fast you may want to mirror coils in the holding registers, for instance, to read everything in one request.

    You are the best, Phil. Thank you!

    We will post an update when we try the Click and let everyone know how it works!

    We're hoping to measure incoming line voltage in our building to monitor for intermittent fluctuations so the faster the poll time the better, I think.

    posted in Mango Automation general Discussion read more
  • R
    rshah

    Has anyone used AutomationDirect's Click PLCs with Mango?

    If so, any suggestions / comments / issues?

    I hope on using the Modbus TCP protocol -- anyone have any idea what the max polling speed on something like that is?

    posted in Mango Automation general Discussion read more

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